Right Now: 7 Steps
1
Check for injuries. If you feel that you are injured and need medical treatment, call 911.
2
Move to safety if you can. Turn your hazards on.
3
Take photos when safe: every car, every plate, the road, the area.
4
Get names, phone numbers, and insurance cards of everyone involved.
5
Ask the officer for the report number before you leave.
6
If you feel the need to treat medically, seek immediate medical treatment. Adrenaline hides injuries, and a gap in care can hurt your claim.
7
Contact us before you talk to anyone. It is free, and it should not take long.
Michigan law requires you to report a crash to police if anyone is hurt or the damage looks like $1,000 or more. Call 911 or the non-emergency line and stay put until an officer arrives.
Before You Talk to Any Insurance Company
You will get a call from the other driver’s insurance company, maybe the same day. Be polite, and then:
- Do not give a recorded statement. You are not required to, and it will be used to lower your claim.
- Do not say "I'm fine." You do not know that yet. Say you are getting checked out.
- Do not sign anything or accept a check. Early offers are made before anyone knows what the injury is.
Your own insurance company is different. You have to report the crash to them, and they pay your medical bills and lost wages under Michigan no-fault whether or not the crash was your fault. Tell them the basics and ask for the no-fault application.
